Privacy Policy
Last Updated: August 15, 2026
Where’s My Workforce respects your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you use our website and services.
1. Information You Provide to Us
We may collect information you voluntarily provide, including:
- Name
- Email address
- Telephone number
- Company or organization information
- Billing information
- Account information
- Support requests and communications
- Order information
- Project notes
2. Workforce Project Information
When you build or purchase a report, we may collect information necessary to perform the requested analysis, including:
- Locations and geographic areas
- Search radii
- Occupations
- Industry
- Number of employees needed
- Experience requirements
- Proposed wages or salaries
- Comparison locations or occupations
- Other information you provide concerning your workforce project
This information is used to prepare and deliver the services you request.
3. Payment Information
Payments may be processed through third-party payment processors.
Where’s My Workforce does not need to receive or store your complete payment-card number when payment information is collected and processed directly by the applicable payment provider.
Payment providers process information according to their own privacy and security practices.
4. Information Collected Automatically
When you use the website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring pages
- Date and time of access
- Website interactions
- Cookie or similar technology identifiers
This information may be used for website operation, security, troubleshooting, analytics, fraud prevention, and improving the user experience.
5. Cookies and Similar Technologies
Where’s My Workforce and service providers supporting the website may use cookies or similar technologies for functions such as:
- Maintaining user sessions
- Remembering account or website preferences
- Shopping cart and checkout functionality
- Website security
- Analytics and performance measurement
- Improving website functionality
Your browser may allow you to block or delete cookies. Disabling certain cookies may prevent portions of the website, account system, cart, or checkout from functioning properly.
6. How We Use Information
We may use collected information to:
- Process orders and payments
- Create workforce intelligence reports
- Perform requested analyses
- Create and manage customer accounts
- Deliver completed reports and data exports
- Communicate about orders and services
- Respond to support requests
- Maintain and improve the website
- Detect or prevent fraud, abuse, or security incidents
- Maintain business and transaction records
- Comply with legal obligations
7. How We Share Information
We do not sell customer project information as a commercial data product.
We may share information with service providers when reasonably necessary to operate our business, such as providers supporting:
- Website hosting
- Payment processing
- Email delivery
- Account management
- Cloud storage
- Website analytics
- Security and fraud prevention
- Technical support
These providers may process information in connection with providing their services to us.
We may also disclose information when reasonably necessary to comply with law, legal process, court orders, protect our rights or users, investigate fraud or security incidents, or complete a merger, acquisition, financing, sale, or transfer of all or part of the business.
8. Project Confidentiality
9. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
No website, transmission method, or electronic storage system can guarantee absolute security.
Customers are also responsible for protecting their account credentials and controlling access to downloaded reports.
10. Data Retention
We retain information for as long as reasonably necessary to provide services, maintain customer accounts and report access, comply with legal and accounting requirements, resolve disputes, enforce agreements, and maintain appropriate business records.
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
11. Your Choices
Depending on applicable law and the nature of the information, you may contact us to request access to, correction of, or deletion of certain personal information associated with your account.
Some information may need to be retained for legal, accounting, security, transaction-record, or other legitimate business purposes.
12. Email Communications
We may send transactional communications concerning your account, orders, reports, payments, security, or support requests.
Transactional messages necessary to provide purchased services are different from optional marketing communications.
Where marketing emails are offered, you may unsubscribe using the instructions provided in those communications.
13. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties.
Their privacy practices are governed by their own policies, and Where’s My Workforce is not responsible for the privacy practices of third-party websites.
14. Children’s Privacy
Where’s My Workforce is a business-oriented workforce intelligence service and is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take appropriate steps to delete it.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our services, technology, business practices, or legal requirements.
The updated version will be posted on this page with a revised “Last Updated” date.
16. Contact Us
Questions or requests regarding this Privacy Policy may be submitted through the Where’s My Workforce Support page.
