Terms of Service
Last Updated: August 15, 2026
These Terms of Service govern your use of the Where’s My Workforce website, workforce intelligence reports, analytical services, data exports, and related services. By accessing our website, creating an account, or purchasing a report or service, you agree to these Terms.
1. About Where’s My Workforce
Where’s My Workforce (“WMW,” “we,” “us,” or “our”) provides workforce intelligence and analytical reports based on customer-selected locations, occupations, hiring requirements, compensation information, and other project parameters.
Our services may include workforce availability analysis, compensation analysis, workforce demographics, educational pipeline analysis, employer and industry analysis, workforce trends, geographic comparisons, occupational comparisons, location incentive analysis, data exports, and related workforce intelligence services.
2. Eligibility and Business Use
You must be legally capable of entering into a binding agreement to purchase or use our services.
If you use Where’s My Workforce on behalf of a company or other organization, you represent that you have authority to accept these Terms on that organization’s behalf.
3. How Our Reports Work
Where’s My Workforce provides project-specific reports rather than access to a self-service workforce analytics software platform.
Customers provide project parameters that may include:
- Geographic location or locations
- Search radius or other geographic boundaries
- Occupation or occupations
- Industry
- Expected number of hires
- Experience requirements
- Proposed hourly wage or annual salary
- Comparison markets or occupations
- Other project-specific information
We use those parameters to conduct the analyses included in the reports and services purchased.
4. Customer-Supplied Information
You are responsible for providing accurate and reasonably complete information when placing an order.
Our analysis is based in part on the information you provide. Incorrect locations, occupations, compensation figures, hiring requirements, or other project parameters may materially affect the results.
5. Data Sources and Methodology
Where’s My Workforce may use information from federal, state, and local government agencies; educational institutions; economic development organizations; publicly available datasets; proprietary or licensed sources where applicable; and other sources we determine are relevant to the analysis.
Different datasets may use different geographic definitions, reference periods, occupational classifications, methodologies, and publication schedules.
Where appropriate, we may combine, calculate, normalize, compare, or interpret information from multiple sources to produce project-specific findings.
Additional information about our analytical approach is available on our Data & Methodology page.
6. Data Currency
Many workforce and economic datasets are published periodically and may represent conditions from an earlier reference period.
We endeavor to use appropriate and reasonably current information available at the time the analysis is performed, but we cannot guarantee that every source reflects real-time market conditions.
Data may also be revised by the organization that originally published it.
7. Estimates, Analysis and Recommendations
Reports may contain calculations, estimates, rankings, comparisons, interpretations, projections, recommendations, or other analytical conclusions developed by Where’s My Workforce.
These findings are intended to assist business decision-making. They should not be interpreted as guarantees of:
- Successful recruiting or hiring
- Candidate availability
- Employee retention
- Future wage levels
- Future workforce supply
- Business profitability
- Site performance
- Government incentive eligibility or approval
- Future economic conditions
8. Location Incentives Analysis
Where’s My Workforce may provide information regarding economic development programs, workforce incentives, tax credits, grants, training programs, hiring incentives, or other programs potentially relevant to a location or workforce project.
Programs may have eligibility requirements involving factors such as wages, number of employees, investment levels, industry, employee residency, job creation, project location, application timing, or other conditions.
Where compensation information is supplied, WMW may compare the customer’s proposed compensation with occupational wage information and with compensation requirements associated with identified incentive programs.
Customers should confirm current program requirements directly with the administering organization before making financial, hiring, tax, or site-selection decisions.
9. Not Legal, Tax, Accounting or Investment Advice
Where’s My Workforce provides workforce and location intelligence.
Our services do not constitute legal, tax, accounting, financial, investment, or other regulated professional advice.
Information concerning tax credits or other incentives should be reviewed with appropriate legal, tax, accounting, or economic-development professionals when necessary.
10. Orders and Payment
Prices displayed when an order is placed are the prices applicable to that order unless an obvious pricing or technical error has occurred.
Payment is generally required when an order is submitted.
Additional services, expanded scope, revised project parameters, or other work requested after an order is placed may require an additional purchase.
11. Delivery
Completed reports are delivered electronically, generally through the customer’s Where’s My Workforce account or another delivery method identified during the ordering process.
Delivery estimates represent our expected turnaround time and are not guaranteed deadlines unless expressly agreed to otherwise in writing.
Rush Delivery, when offered and purchased, prioritizes an order according to the delivery terms presented at the time of purchase.
12. Revisions and Corrections
If a completed report contains an error caused by Where’s My Workforce, please contact us and identify the issue. We will review the reported error and, when appropriate, correct the affected report.
Changes requested because of incorrect customer-supplied information, changed project requirements, a different occupation, a different geographic area, or other scope changes are not considered corrections and may require a new or supplemental order.
13. Ownership and Permitted Use
Unless otherwise stated, Where’s My Workforce retains ownership of its report designs, methodologies, analytical frameworks, written analysis, visualizations, formatting, branding, and other original materials.
Upon full payment, the customer receives a non-exclusive right to use the purchased report for its internal business purposes, including internal hiring, workforce planning, site-selection, management, and decision-making activities.
Customers may share reports with professional advisers, executives, employees, investors, lenders, site-selection professionals, economic-development organizations, or other parties involved in the applicable business project.
Reports may not be resold, repackaged, published as a competing commercial product, or represented as the customer’s own workforce intelligence product without written permission from Where’s My Workforce.
14. Third-Party Data
Certain information incorporated into reports originates from third-party sources.
Ownership of third-party information remains with the applicable source or rights holder. Our inclusion, analysis, or presentation of third-party information does not transfer ownership of that underlying information.
15. Accounts and Security
You are responsible for maintaining the confidentiality of your account credentials and for activity occurring through your account.
Please notify us promptly if you believe your account has been accessed without authorization.
16. Acceptable Use
You may not:
- Attempt to gain unauthorized access to our systems or another customer’s account;
- Interfere with the operation or security of the website;
- Use automated methods to scrape or systematically extract protected site content;
- Resell WMW reports as your own commercial workforce intelligence product;
- Remove or falsify proprietary notices or attribution; or
- Use our services for unlawful purposes.
17. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website, reports, data, analyses, recommendations, and services are provided on an “as is” and “as available” basis.
While we endeavor to provide accurate and useful analysis, we do not warrant that all information will be error-free, complete, continuously current, or suitable for every particular business decision.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Where’s My Workforce will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost business opportunities, hiring outcomes, incentive awards, or business decisions arising from or related to use of our services.
To the fullest extent permitted by applicable law, our aggregate liability arising from a particular order will not exceed the amount paid to Where’s My Workforce for the service giving rise to the claim.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.
19. Refunds and Cancellations
Orders are subject to our Refund & Cancellation Policy, which is incorporated into these Terms by reference.
20. Changes to These Terms
We may update these Terms as our services, business practices, or legal obligations change.
The current version and effective date will be posted on this page. Changes generally apply prospectively and do not retroactively alter the terms applicable to a completed purchase unless required by law.
21. Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles, except where applicable law requires otherwise.
22. Contact
Questions concerning these Terms may be submitted through the Where’s My Workforce Support page.
